Privacy policy

Last updated: October 2026

This policy explains what personal information BotFollowers we collects, why, and what we do with it. The controller of your information is BotFollowers.

What we collect
- Your name and email address.
- The platform, the services and quantities you order, and the username or links you give us.
- Any message you add to your order.
- Your quotation reference and payment status. We do not see or store your card details. Stripe handles them.

Why we use it
- To prepare your quotation and send it to you.
- To take payment and deliver your order.
- To send you emails about your order and answer your questions.
- To keep records we are required to keep for accounting and legal reasons.

Who we share it with
We only share what is needed to run your order:
- Stripe, to take payment.
- Google (Sheets, Drive and Gmail), where we keep order records and quotation PDFs and send emails.
- Shopify, which hosts our website.
- Our server host, which runs the system that processes your order.
- Our delivery supplier, who receives the username or link and the quantity so that your order can be delivered.
We do not sell your personal information.

Where it is processed
Some of these providers may process information outside the UK. Where they do, we rely on the safeguards they provide.

How long we keep it
We keep order records for as long as we need them to support you and to meet our accounting and legal obligations.

Cookies
Our website is hosted by Shopify, which uses cookies that are needed to make the site work.

Your rights
You can ask us to show you the information we hold about you, correct it, or delete it where the law allows. You can also object to how we use it. To ask, email BotFollowersmail@gmail.com. If you are not happy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Contact
support@botfollowers.shop